How to conduct a medical aesthetic website usability audit

How to conduct a medical aesthetic landing page usability audit

Conducting an effective medical aesthetics website usability audit should be the goal of any health practice or medical office that wants to be successful in the online space. An audit is a comprehensive analysis of how a website functions from the user’s perspective. It looks at areas such as design, navigation, readability, responsiveness to different devices, and content.

This blog will provide a comprehensive guide for medical aesthetic practices to conduct a medical aesthetics website usability audit.

Step 1: Establish Your Goals

First, you will want to establish measurable goals for your website. What are you hoping to achieve through the audit? Perhaps you are looking to increase sales, create better user experiences, or draw more web traffic. Your goals will guide the rest of the audit and help set the standards and benchmarks you will use to evaluate your website’s overall performance.

Step 2: Assess Your Current Website

The next step is to sanity-check your website. Look at the overall design, user experience, aesthetics, and features and make sure these are best optimized for the intended purpose of the site. Make sure the layout is easy to navigate and that the layout makes sense as it is presented. Have a look at the content to make sure everything is up-to-date and relevant. Check the web page speed and how it renders on different devices to ensure users are not affected by slow loading times.

Step 3: Analyze the Website’s Performance

Once you have assessed the current website, it is time to begin the actual audit. Web analytics tools such as Google Analytics provide an easy way to track how a website is performing. Analyzing how users interact with the website, measuring traffic patterns, and pinpointing website bottlenecks can reveal any areas where users are dropping off and not engaging with the website.

Step 4: Analyze Competitor Websites

Competitor analysis is important when assessing the performance of a website. Looking at what other websites in the medical aesthetic space are doing can provide valuable insights into what works and what doesn’t. Try to pinpoint what strategies have made your competitor’s website successful and take notes of any particular features or design elements they have implemented that you think could be incorporated into your own website.

Step 5: Run a Usability Test

One of the most important steps in a medical aesthetic website audit is to test the usability of the website. Set up tests that involve having real users interact with the website and ask them to provide feedback on the overall experience. Encourage them to look for any usability issues, such as broken links, slow loading times, and other issues that affect the user experience.

Step 6: Determine the Needed Improvements

Once you have completed the audit and gathered all the necessary data, you can begin to develop a plan for making improvements to the website. Uncover any problems and determine what solutions will resolve the issue. Ask yourself questions such as:

  • Are there any design elements that can be updated or changed?
  • Does the website need to be optimized for other devices?
  • Are there any usability issues that need to be addressed?
  • Are there any resources that need to be added or updated?

Step 7: Make Needed Changes

Once you have determined the needed changes, it is time to implement the changes. Make sure the changes you make fit within the goals you established in Step 1. Have stakeholders review and approve the changes prior to implementation.

Step 8: Monitor the Changes

It is important to monitor the changes you make, to ensure they have the desired outcome. Monitor the website’s performance using analytics tools, research feedback from users and make sure updates are being released as needed to resolve any issues that are identified.


Conducting a medical aesthetics website audit is an important part of assuring that your website is meeting the goals you set for it. Establish the goals, assess the current website, and analyze competitor websites for insight into what changes need to be made. Run a usability test, determine the needed improvements, and then make the changes. Finally, monitor the changes to measure their effectiveness. Following these steps will help ensure your website is the best it can be.

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