The Growth99 team is a powerhouse of talent, with each department being handled efficiently by specific team members.
The support team is responsible for absolutely everything related to the client website from SEO to any changes that need to be made to the website. The support team works relentlessly to bridge the gap between the clients and their requirements. All the tickets raised and addressed to the support team are efficiently handled within 24-48 hours by our hardworking and dedicated team. The support team is also responsible for the hassle-free functioning of the Growth99+ application as well. Our support team is here to offer their help 24/7 to our valued clients. Each client query is given due personalized attention and answered promptly by our support team.
Customer Success Team
We have a trained and efficient Customer Success Team to engage with our clients after they have availed of our services and their website is live. At the client’s request, the team may also assist them before their website goes live, whenever needed. Our Customer Success Team ensures that the clients are happy with the services offered by Growth99 and are able to achieve their own goals with the help of these services. Our team members engage in one of one sessions to come up with out-of-the-box solutions and marketing strategies, ways to increase leads and offer more services for our existing and potential clients. The efforts taken by our team to focus on analytical reporting of the success rate of our services and their utility to clients, is commendable.
SEO core team looks after all the pre release SEO work for onboarding projects. All the monthly blogs for all the projects (onboarding+released) are taken care by SEO core team. SEO Success team is an advanced and deep process of the SEO for our clients; we perform all the advanced on-page and off-page optimizations of the particular website in the depth of the problems, SEO success team is the next chapter of SEO Core, it is like SEO core is the foundation and SEO Success deals with all the further process of optimizations and fixings our day to day work consists of Generating all types of SEO reports.
The onboarding Team is involved in the of Project Life Cycle. The team plays a vital role in the development of any project from all the stages from start till the end of the project. Here, managers act as a bridge between designers and the client, by delivering required changes in mockups to a satisfactory level through designers. Also, this team plays a crucial role to add quality to deliverable products. Onboarding Team has always been a heart of the Growth99, to make the Happy Customers!
A strong infrastructure is the skeleton of any organization. True to their name, the team works relentlessly to maintain a robust online infrastructure for all our clients. They offer support to host the Growth99+ application page and ensure its smooth functioning. Lead management and looking after the maintenance of the paid media landing pages are also some of the responsibilities of the Infrastructure team.
Among the other responsibilities of the team are tasks like hosting backups for client websites, maintaining virtual consultation pages, and ensuring maximum uptime for client websites. They actively participate in troubleshooting for all client queries and ensure that the problems do not recur. Our team offers support, resolves problems, and looks into every aspect of IT services related to customers. They minimize the downtime for client websites through constant monitoring and server maintenance. All client websites have a 365-day backup, thanks to the innovative ideas of our infrastructure team. They test and implement the strictest security updates for all new components of client websites.
Paid Media Team
Paid media is one of the most powerful tools for lead generation and increasing business. Our paid media team works efficiently to drive traffic to the client website through means like Google ads and Facebook ads. The team looks after every step of lead management for the client right from the very initial stages up to successful lead conversion. Management of automated follow-up systems, SMS notifications, and email notifications, and some other responsibilities that our paid media team sees through.
Social Media Team
The Social Media Team focuses on creating engaging social media strategies for each client. We handle all social media channels such as LinkedIn, Facebook, Instagram, Google My Business and the like, while adapting content to suit different channels.
Behind every successful organization is a bunch of people keeping a track of the smallest of the activities that can impact the functioning of that organization. Our accountability team works meticulously gathering work reports, feedback and making a data bank of any form of assistance that the client may require. They ensure transparency in the working style between various departments and teams within the company which is always beneficial in the long run.