In this episode, Cameron discusses how retaining patients is crucial for medical spas to maximize profits. He talks about building trust and loyalty with patients being key to encouraging repeat business. He emphasizes the importance of understanding the patient’s perspective, delivering exceptional service, and creating a personalized and emotional connection. He also highlights the significance of gathering feedback, establishing a social media presence, and implementing strategies to encourage repeat business and build loyalty.
Transcript:
This is Medical Millionaire, the podcast helping your METSPA increase in status, visibility, and profitability. Join your host as he dispels mis shares trends, and gives you actionable steps today that will take your medical practice to the next level. Here’s your host, expert marketer and founder of Growth ninety nine, Cameron Hemphill. Hey, what’s up everybody.
Cameron Hempil here your host for Medical Millionaire. Hey, guys, thank you so much for taking the time to tune into the podcast. Our goal is to give incredible value and insight for practice owners. So if you have a METSPA, you’re looking to scale your met SPA, you are looking to get into the medical asthetics space, this podcast is one hundred percent designed for you and help you elevate and take your practice to the next level.
My team and I we have worked with METSPA owners all over the country for years. We see one set are growing year over year, very healthy growth, and we see others that are actually closing their doors and it’s really very sad. So it hurts to see like an entrepreneur coming to this industry and the space and have ambition and motivation and you know, spend time and effort, energy, money, you know, all the resources that it takes to put into open up a practice to to ultimately have to close the doors and you know, see that dream go away. And so what I want to get into today is give you some some tools and some tricks that can help you maintain your patients.
AMSPA recently came out with like their State of the Industry report. I’ve talked about it on a couple of the previous episodes, but they one of the interesting things that always like just seems to come to my mind after reading that report talking with the CEO over there, Alex, is how much they spend, So how much you pay spends the first time they come in, and what that average looks like. And this is from a national average, is not broken down from like a specific region, so you know, these these numbers could be different however, based upon what they spend the first time versus the second time. Looking at that data, I know is the very interesting and it doesn’t matter where you are, okay, So when a first when a patient first comes in the door, and from a national standpoint, they’re spending right around five hundred to six hundred dollars, like that’s their first average ticket at a national level.
Okay, Now that number could be bigger for you for your practice. It could be lower for you for your practice. That’s not what I want to hit home. What I want to hit home is ninety seven percent of the time they come back, they spend more money.
Okay, However, I see practices all the time where the patients don’t come back, So they’re not building up trust, they’re not building up a foundation, they’re not building up loyalty. So the name of the game, guys, is to retain your patients. Every single patient that you bring in the door is going to cost you money. Right, I don’t care if they heard about you from a word of mouth experience, they found you online, they found you through social, they found you through paid social, they heard about you at some sort of an event.
However they found you. That costs money. Right. If you’re running pay per click ads through Google, if you’re running like paid social ads and they come in that way, you’re actually spending ad dollars for them to come in.
You’re spending time with them, right, time is money. So every ounce of energy you spend with them any way, you analyze it is costing money. The product that you sell them costs money. Right, There’s margin on everything that we have to facilitate.
The facility that you own or you lease or operate, that costs money. You have utility expenses, you have insurance costs, you have staff costs. Right, there is costs involved for every single patient that comes in. And you know, if you really break it down, that first patient visit, even though you could look at it on your P and L to where, hey, they came in, they spent let’s just call it six hundred dollars.
The margin on the product for me was let’s just make numbers easy, fifty percent. We made three hundred bucks. That’s what it’s going to look like on a financial statement. However, when you really factor in all the costs that was encountered to bring that person in, Let’s say your cost per lead to get just the CPL, the cost per lead because they found you online some sort of paid search area.
Let’s say that that’s fifty bucks. Right, So in this scenario, now your profit is going to drop down to two fifty right. Well, now, let’s look at all of your fixed expenses that you have, Like let’s look at employee costs, utility bills, insurance bills. There’s also going to be merchant fees that that go into that if they’re paying through a credit card, which a lot of times they do.
Right, So if you truly look at how much you are netting on the first patient, and if they do spend the six hundred bucks, you’re going to be more like in the one fifty range, and potentially even lower than that, depending on what your fixed costs are. If you’re in a very expensive area with you know, high rent costs, right, So you really need to understand. And so once you understand the fact of you’re really not making a tremendous amount of profit on that first patient experience, this is where I want you to completely flip your mindset, right because I see all the time, I need more patients. I need more patients.
I need more patients. That’s fine, and that’s great. New patients are great. That there’s there’s a I’ll have a great episode on a strategy for that.
And if you guys are tuning in to the other you know the previous episodes, I talk a lot about that as well. But you need you need to flip the script completely, and you need to have the best way possible to maintain your patients. And so the practices that I see do an extraordinary job of growing year over year without having to increase their marketing spend a ton, right. They really just focus on retaining their patients.
Right. So that’s what I want to hammer home because when they come back and back to what I was saying, like ninety seven percent of them spend more money round two right now, when you nail round two right, because they’re going to come back. They had a good experience, they like you, they like the result they receive, they like your facility, they like your personality, they like your expertise, whatever it is, whatever is bringing them back. They now there’s this trust that is that has been anchored into the relationship.
There’s an anchored trust and bond to where they’re going to come back and they’re going to say, okay, now I’m going to go all in, right, and the data shows that actually spend double the amount. They spend double the amount round two. So yes, it’s important to get new patients one hundred percent, like you always need to be growing and building up your patient basis not an argument for that. The argument is make sure to retain them because when they come back for round two, you’re going to make double the amount of profit.
Fact, you now don’t have a CPL cost, right, so your margin’s going to go up. They’re going to spend more money, and so the goal is to get them into round two. Now, once you nail round two, the data shows that they’re going to stay with you for three to five years. Three to five years is the loyalty, which is crazy, right, It only takes two visits to create that loyalty in that bond.
So how do you do it right? Like, how do some of the best practice owners do it? What are they doing to maintain patient relationship? What are they doing to maintain like this, this quality of service, this result space medical aesthetics practice that really just like delivers the quality and expertise as a provider. The one thing I want you to do is I want you to take a step back for a second and realize most providers are not business owners or they don’t run their practice like a business. And I don’t mean a fence to anybody, And I’m just telling it how exactly how I see it, what the data shows, and how it is right. So for me, for example, the last thing you want me doing is is putting a needle in your in your body.
I am. I did not go to school to be a nurse practitioner. I’m not a not a doctor. I don’t have a PhD.
What I do know is business. I know business process, and I definitely know marketing, and I know how to grow businesses that are very profitable. Okay, so that’s my expertise. Your expertise is being a provider, right, And it’s a really cool job.
Actually, Like you guys inspire me, Like how cool is it to go to a job and actually like make people feel confident and beautiful? That’s pretty damn cool, right, So like I’m envious of that. I think it’s really cool. I think like changing people’s lives, like body by body is really really cool. So getting into like the practices that just absolutely nail this experience and understand because they look at the numbers as well, they understand like, oh my gosh, like we are going to make more money if we service these patients extremely well.
Our clients are going to come back, They’re going to spend more money and guess what else They’re going to refer you more people too, right, So it’s not always a numbers game of more headcount coming in the door. It’s a numbers game of keeping your patients super happy. Okay, so let’s talk about that. So I want to get past like the point to where they’re receiving the actual treatment.
Okay, it’s one thing to get them in the door. It’s one thing to greet them. Maybe I can hone it on that for a second. As they’re coming in the door, I want you to analyze this in a way.
I want you like, how are they coming in? Right? They’re coming in because they’re actually they’re excited. They get to like take a break from being a wife, they get to take a break from being a mom, they get to take a break from like Okay, let’s just let’s call it the being a husband or being a dad too, right, Because we’re also servicing the dudes that are out there. In a way, I definitely go to my providers and I love the service and treatment that I receive. To me, it feels like like the places that I get to, it feels like a SPA experience.
So it’s an experience based environment to where I want to go back right, which is really cool. So I want you to analyze that, Like, think of it how you walk in, you know what I mean, Like have you ever walked into a nice hotel versus not a nice hotel? How are you greeted? What was the experience? What brought you back with? I mean, look at from a restaurant standpoint, a bar standpoint, or if you have secret shopped practices, right, which I think is a really good thing that practice owners should actually do is see what other people are doing. So think of it like have maybe even secret shop your own practice, right, have a friend or family member come in, Depending on you know how many people you have there. You may be just one provider and run this runs a practice yourself.
So obviously you know secret shopping yourself. But zoom out and see how you’re treating like people. How are they greeted? Are you greeting them in a unique way that makes them feel excited because they’re coming in, Like they could have some vulnerability, it could be nervous, right, but at the same time, there’s this excitement because they’re there to actually boost their their appearance and confidence. So like, zoom out and think of that for a second and then as you know you have them come in, create a way to where you are just elevating that you know that experience right when they show up, you know, and get to know your your clients, get to know your patients.
So like when you are conducting the treatment, right, a lot of times I think that we get Hey, this person’s coming in for morphia say, or this person’s coming in for botox, they’re coming in for filler, they’re coming in for semi glue tide, whatever it is, hormonal replacement therapy. That’s not why they’re coming in. They’re coming in because they want to feel better and look better. That’s it.
So give them that experience, match that experience with the result that they’re looking for. Make it an emotional connection. Then when you’re conducting the service and treatment, whether it’s you as a single provider or you have staff or whoever’s doing it, everybody needs to be building rapport. Understand like what are their hobbies? Ask them questions, right obviously, once you get past the whole clinical side and there’s like that moment to actually get to know each other.
Ask them about their family, ask them about their hobbies, ask them about their kids, ask them what they do for a living, you know, where are they from? And then as you are asking them, make sure to be a good note taker. So I see some practices that have administrative staff that can hear this stuff, jot it down and then quickly put it into their patient profile inside their EMR record database. But if you’re a single provider, it may be hard to do. But make sure you have like a cadence away, whether it’s just like leaving the room for a second and or however you want to do it, making a mental note and then doing a voice note afterwards to get the data into the EMR system.
I’m telling you what it’s going to do, is it’s going to build this rapport. Okay, because when they come in next time and you have like thirty seconds to review their chart, right or you have like five minutes review their chart. Hope you have more than thirty seconds. But I get some of you who are just like super busy.
However, you guys do that, that’s that’s that’s on you. But you know, obviously look at the clinical side, but also look at the reports. So when they come in, you’re like, oh, yeah, so how is your already? No, ask them what they’re doing for the summer. Ask them what they’re doing for the winner.
So when they come in, you’re like, hey, like, how’s how so and so you were going to go to that birthday party coming up? How was it? And they’re like, they’re going to be shocked that you remember that now, you know, I would say like nine times out of ten, probably more like ten times out of ten. You’re not going to remember like much unless you document this information, but they are going to be shocked that you took the time and effort and energy to actually ask them a question and build this communication that shows that you’re interested in their life. And that’s what building a relationship with a client is all about. Listening, right, And I know sometimes in these these treatment rooms, like these patients can just open up the floodgates about their personal life.
Some of them is probably you know rted R in a way, which which is interesting. Like my wife was in the hair business for twenty years and some of the stuff that her clients would tell her was interesting, super personal stuff. Right. So, Like you know, I think like over time, as you build that connection with that with that person, obviously it’s gonna the relationship changes.
But you know what, build the rapport and get to know who they are, and then have a way to document it. That’s the takeaway here. Have a way to document it, and then when they come in for round two, round three of their next visit, build off of that rapport. Obviously build off of the you know, the treatment service that was done, but also like just take the time to build that rapport because that’s what creates that bond, That’s what creates that human to human connection.
And I think like in this world is everything is so digital, right, we’re almost like isolated in this digital world where we’re constantly looking at Instagram and we’re constantly looking at Facebook and TikTok and we’re on the zoom calls and we’re on these podcasts right Like it’s it’s it’s interesting to where the human connection is just not nearly it’s just not there as much as it used to be. And this is a moment for you to have that connection and and really that connection that your patient’s looking for. But I know, personally, like my wife goes and she has her appointments, you know, and in us as husbands, we may you know, it’s like not our favorite thing because like you know, there’s a lot of them, right, the nail appointment, the hair appointment, the esthetics appointment, the massage appointment. Like, there’s appointments.
Women love them and so like you know, build off of that, right, build off that connection. I think they go to all these appointments obviously get the results are looking for, but also to to have conversations with their providers. It’s really interesting when you think of it psychologically that way, and you’re there to solve a problem and make them feel like beautiful, and so it’s really it’s really cool. Thank you for listening to Medical Millionaire.
I wanted to take just a few short moments and tell you all about Growth ninety nine University. Naturally, if you’re listening to Medical Millionaire, the success of your MEDSPA is extremely important to you, and as it should be. And if you’re listening to Medical Millionaire, you are obviously looking for the best most effective ways to take your medspot to the next level in both profit and customer success. Enter Growth ninety nine University.
Ranging from online education courses all the way to the full suite of marketing and web services, Growth ninety nine has your MEDSPA covered no matter the challenges that you’re facing. We are ready and able to help you achieve your next level in business, profit and freedom. To inquire about all of our support services and products, please visit Growth ninety nine dot com and while you’re there, click the university link and check out the companion course to this very podcast, back to the show. Once you have built the rapport, you document it in your EMR.
They come back in build off of it, right, and then keep building off of it, and eventually they’ll probably just become a friend and you won’t have to document as much as you as you need to. The other thing I want to really hone in on, guys, is like that’s where you get the human to human connection in the bond, but as they’re leaving and so stay with me here, like this is where it gets super critical. This is where I see the medspot owner going from, hey I have a medspot, or let’s even go back a little further, Hey, I kind of have a medspot, but I also work at the hospital. I see that all the time.
Once you nail this process, this is where you become a full time provider, and this is where you start to hire staff, and this is where eventually you may think about opening up another location if you want to, and this may get you to the point to where you actually sell your practice to a private equity firm or a strategic buyer or you know, sell it or pass it down to you know, your your your children, or whatever your exit strategy is. It’s super critical you nail this process, the checkout process. I’ve talked about it on some episodes, like briefly, but I want to hammer this home of the This is like this is the million dollar playbook, right and it’s actually quite easy, but it comes with consistency and it comes with discipline time and time again. Like you have to have this in your SOP standard operating procedure.
You absolutely have to. If you’re a single provider, it’s going to be easier because it’s just you. If you have staff, you’re going to have to train them, meet role play, like make sure they nail it. Okay, So here it is.
When they are leaving, there’s going to be something that has to happen. They’re going to have actually have to exchange dollars unless they’ve paid and booked online. But they’re going to go to the front area right, the checkout area right and please don’t let them just walk out the door. Maybe if they’ve already paid or they have a beauty bank or whatever, please just don’t let them walk out the front door.
Okay, cool, you’re good, all right. You know, here’s the downtime, you know, here’s here’s the healing time. Here’s here’s what you should do and then buy I have a great day. Like that.
That is not a successful way to check out your patients. Okay, have a process in place and make sure that you also, by the way, when you’re doing the service and treatment, educate them on the other services and treatments you offer. Tell them about the machine that you have in the back that does all these amazing things for facials and you know, skin pigmentation, like tell them about it. You know, like also if you see issues with the skin condition, you know, like they’re they’re coming to you for x ertise, right that that’s like expertise and to build confidence.
So’s it’s and it doesn’t have to come off celsy. It’s it’s you coming off as the person that’s going to give them the value to reach the goal that they’re looking for. So it’s also a great great way to you know, upsell in a way, I guess is the right word. But really you’re just you’re just giving advice and people want information so they can make decisions.
Okay, so as they’re going to the front, I want you if you have a retail area. I see some retail areas that look amazing, some that need work, and some practices just don’t have a retail area. Look, women especially, they love skincare products. They love skincare routine.
They just love it, like it’s crazy. Even my ten year old daughter, I don’t know where she got it from, probably your mom, but she has like a skincare routine. It’s crazy. I mean the amount of skincare products that she has.
It’s really quite funny. Ch actually has really beautiful skin, but you know it’s just funny, like they love it. It’s a girl thing, right. I kind of have a skincare routine, you know, like as I’ve gotten older, I have like some oils and I have Revision.
Shout out to Revision Skincare. By the way, you guys have an awesome product. And so Chris, hope you’re listening to this one, but you know it’s it’s talk to him about the skincare routine. Right Like, so now they’re getting the treatment, compound it with you know, some sort of material item that they can leave with, right Like, women in particular love to leave with a bag of goodies.
You know. So don’t just let them like walk by and look at it. Educate them on it. Hey, the treatment that we did, this is the perfect This is the perfect solution or cream or ointment or whatever it is that’s going to compound and give you better results from the treatment and eliminate like downtime whatever it is that process.
Okay, that’s going to create more revenue. That’s going to create more sales, and it’s going to create better results. Like you’re doing your patients of disservice if you’re not telling them about all the cool things that you do and offer and can help them. Okay, so walk them through the retail area, like, walk them through it, Educate them on that.
You don’t have to be selsy, Like, just educate them, and then they’re going to buy. Okay, they’ll they’ll buy. It’s a great way. If you don’t do it and they just walk by, they’ll like look at it and like it looks cute, and you know, they have no idea what it is, and you know, so educate them on them because then when they’re out, they’re going to come back to you and buy more.
Or when they follow you on social and see that you post about the skincare product, then they’re going to have a trust. Then they’ll just buy it online. Right, So make sure to nail that. The other thing I want you guys to make sure to do is tell them about everything that the practice can do for them, right.
I mean, this doesn’t have to be like, guys, this is this is like five ten minutes. Like this is like five minutes probably maybe even less. You know, so don’t think that this is going to take forever. It’s going to slow down like well, I don’t have time for that from patient to patient.
But you know, nail that process to where, you know, tell them about the practice, tell them where you’re going, and then you know, most importantly, you know, get them on. If you don’t have memberships, If you guys haven’t rolled up membership yet, it’s it’s time to do that. The most successful practices have memberships. And I don’t care if it’s a beauty bank or if it’s some sort of VIP service or whatever it is that like exposes like discount pricing or whatever it is.
But have a way to build up reoccurring revenue. Okay, predictable reoccurring revenue that gives value so that the loyalty continues to stay with that practice. Okay, So number one, if you don’t have a membership program, get one, one hundred percent, roll it out, putting it on the side. Number two, if you have one, the checkout process is the correct area on how to introduce that.
Okay, it’s probably on your website. You probably post about on social media, so you have all the content out there, right, so, but like make sure to like get them on the membership. You know, one of your goals every single month is should be to sign up more members It should be like we’re used to memberships. We subscribe to Netflix, Spotify, gym memberships.
We pay services for cleaning, right like like our home cleaning, lawn care service, pool pool service. I just kind of go through some of the ones that I have in my head, you know, like we pay monthly fees for a lot of stuff. We’re used to it. We like memberships.
Should I even actually just recently sign up for a membership for my plumber, which is beyond weird. But they had this introduction of like, hey pay, I think it’s like twelve bucks a month, but it’s twelve bucks a month. And I own a couple different like rental properties, and it made sense to sign up because they actually come out every six months and replace the air filters in the house, something that I hate doing, don’t want to do, forget about doing. And then I also get put on like their VIP list or whatever, and I get discounts on rates, and so I’m like, cool, I’ll sign up, you know, and and I’ve gotten value and benefit and now the loyalty it’s like the loyalty to that place I’m a member.
It’s it’s the whole costco thing. Like I’m a member now, right, so why do I go anywhere else? You know what I mean. It’s it’s it’s really interesting from a psychological standpoint and also from a reoccurring revenue standpoint. So memberships are key.
Get them on the membership plan. Uh. The other thing, guys rebook them, like one hundred percent, rebook them. I can’t like hammer that home anchor that inside your core methodology of your your SOPs for like, rebook them.
They need to come back. This is a journey. You know, I’ve I’ve I’ve had talks and it does go away, you know, and so like you know, they need to they need to come back. If they’re on a weight loss journey and they’re on like Chruseeppetite or SIMORLAN or whatever it is that that you guys are are, you know whatever, whatever type of systems that you guys have, you know, make sure to get them on that rebooking schedule like that, this is a journey.
They can’t they can’t just take the pill one time or the shot one time and and and feel good. Right, Like, get them on the journey. Rebook them, come back in, get blood work done, see how they’re feeling, evaluate their their you know, their their symptoms, those types of things, right, build that connection. Rebook them.
You have to rebook them because when they come back in, guys are going to spend more money than trust is there. You’ll get referrals. So that’s the other takeaway. Okay, So so now let’s go through.
It’s the retail stop by, it’s the memberships, it’s the rebooking. I got a couple more for you before I let you go. Okay, so stay with me, guys. The last one, well not the last one sorry.
The other one that I have is very important. Please have a reputation, grab right, grab the feedback. Now. Successful practices I see have like a QR code.
They put it in the check outter. They can scan it with their phone that the patient scan and it takes them to like a place where they can gate the feedback. It was this a great experience? Was it a bad experience? If it’s bad, tell us why capture that feedback and solve the problem before they go tell the entire you know, like public feed about how bad you are. I get it.
If you’re in this practice long enough and business long enough, you’re going to get a bad review, right, especially if you’re like high volume, even if you’re low volume in your high ticket like some people are just cranky. You know, it’s just it’s gonna happen. So have a way to protect that. There’s great softwares out there you can use, and but most importantly, have a way to like get reviews on Google Facebook, Google being the most important one for for SEO search.
Facebook’s also great, you know, is another Yelp is good to yelp is oh gosh, I could have an entire podcast on that. Those guys drive me nuts. But get the get the review and have a system and sop to get that review. Have a you know, text message go out that integrates your EMR system when you hit appointment complete.
You know, there’s there’s lots of tools out there that that you can use. Growth An actually has a great product for that too. But to make sure to get the review, Okay, it’s super important. The other one that I want you guys, that I want to leave you guys with is make a social media connection.
Okay, every like every person that comes into your practices on Instagram or TikTok or Facebook, they’re on one of the three and and most likely they’re on all three. Yeah you know what I mean, Like which is which is interesting? So make that connection, right, like, make sure they at least follow you and you follow them right Again, It’s about building a relationship. It’s not about you know, you not knowing who they are. And I think some practices do a great job with this.
Others like don’t, but imagine this right, Like you create you just start following them and after three days you just drop them a DM. Just drop them a DM. Hey, hope you’re well, it’s so great to see you. Hope you come back in.
By the way, here’s a link to come back in. Here’s more information about our memberships. Uh, here’s a cool skincare product that I found was awesome, you know whatever it is, right, Like, you don’t have to try to sell them. But like the point is to to connect in different ways, right versus like email, text message DM is kind of kind of a cool way.
It’s like always kind of exciting when you get a DM in a way, you know, it’s kind of kind of interesting psychological standpoint, just different from what people are doing. The point is to is to is to reach out, right, That’s that’s the point. But make that social media connection and the practices that here’s what you should be doing. Some practices do this extraordinarily.
Well, they’re very creative and they they create the connection obviously, like the follow them, you follow back. But they also have a way to capture these patients on social media, like on their stories or reels or however you want to do it. You know, have a way to where you can capture them. And maybe it’s just like them leaving and you get them on social and you tag them, they will most likely go reshare that.
And by them resharing it, they those people have followers. It could be somebody that has you know, ten to one hundred thousand followers. I don’t know whatever it is, but imagine getting like free free eyeballs on that. You know, so practices do a really good job of it.
You can come up with a theme or something like that. Have a way to do that, you know, and so better yet, like maybe offer them some sort of discounter tool if they go really quickly, and I would you should have them do it before they leave the door, because it sounds like a good idea and maybe they say they’ll do it. But if you’re like, hey, if you quickly hop on social, you know, talk to us about you know, the experience you had here, and just kind of have like a quick little playbook. So it’s super simple easy.
It should be like ten twenty seconds to where they just pull up their phone and you know, they they basically you know, throw a story out there and they tag you. You got to you know, you got to just go check out so and so they’re so amazing this place is this is just awesome. They’re so informative. I just love that you guys, got to go check them out.
People like to go places that people trust, right, and so like like do that if you nail these steps. So let’s just go through it, right. You have the reviews, you have the social connection, you have the memberships, you have the rebooking, and then you have the retail walkthrough. Right.
If you nail that, guys, they’re coming back, like because you rebooked them and got out of the membership. Of course you’re coming back, right, But play with it, like, roll it out and when you implement this, you will see and I want you to track it. So if you’re a practice owner that sees you know, like high booking volume but repeat patients is not the greatest within the practice, I mean something’s taking place and it’s time to take action. Okay, it’s time to take action.
Implement what I have just expressed to you, and you’re you’re gonna win. You’re gonna go your practice. You’re gonna create patient loyalty, You’re going to create a bonding relationship with them. There’s going to be trust.
You probably will be happier as a provider. Right, So make sure to take the time to implement that. And you know, if you guys, if you found this episode valuable, please my ask is share it, like it rate it’s that’s my biggest ask and I appreciate it. Thank you guys so much.
Until next time, Happy injecting.
All-in-one platform with customer relationship management and marketing automation.
Data-driven marketing channels to boost your practice's visibility and growth.
Strengthen client relationships with automated communications and a variety of channels.
Custom, beautiful, and conversion-focused websites for aesthetic and elective wellness practices.
Comprehensive marketing, from search engine optimization to social media management.
Client Relationship Management
Streamline your practice with our powerful customer relationship management tools.
Simplify scheduling and transactions with seamless online booking and payment.
Elevate your client communication with messaging and marketing automation.
Boost your online reputation with our innovative review generator.
Streamline your practice with our powerful customer relationship management tools.
Digital Paid Advertising Management
Streamline your practice with our powerful customer relationship management tools.
Streamline your practice with our powerful customer relationship management tools.
Streamline your practice with our powerful customer relationship management tools.
Unlock expert insights, dive into the latest blogs, and discover ways to supercharge practice growth.
Discover how aesthetic and elective wellness practices like yours have succeeded with Growth99.
Tune in for next level growth strategies and insights from host Cameron Hemphill and guests.
Discover how our integrated marketing automation platform can help you acquire, engage, and retain patients while building your brand and growing your practice.
Streamline your practice with our powerful customer relationship management tools.
Simplify scheduling and transactions with seamless online booking and payment.
Elevate your client communication with messaging and marketing automation.
Boost your online reputation with our innovative review generator.
Elevate your online presence with stunning, user-friendly websites that attract and retain clients.
Maximize reach and ROI with targeted campaigns that put your aesthetic services in front of eager customers
Boost your visibility and climb search rankings to become the go-to destination for wellness seekers in your area.
Capture attention and showcase your expertise with eye-catching visuals that resonate with clients.
All-in-one platform with customer relationship management and marketing automation.
Data-driven marketing channels to boost your practice's visibility and growth.
Strengthen client relationships with automated communications and a variety of channels.
Custom, beautiful, and conversion-focused websites for aesthetic and elective wellness practices.
Comprehensive marketing, from search engine optimization to social media management.
Stay informed with Growth99's blog. Discover marketing tips, industry insights, and strategies to grow your aesthetic and elective wellness practice.
Unlock expert insights, dive into the latest blogs, and discover ways to supercharge practice growth.
Discover how aesthetic and elective wellness practices like yours have succeeded with Growth99.
Tune in for next level growth strategies and insights from host Cameron Hemphill and guests.
Instantly assess your practice's online reputation and uncover areas of improvement.
Reveal untapped potential in your website's search engine rankings and performance.
Access quick solutions and expert support to maximize your Growth99 experience.
Elevate your practice to new heights with the Medical Millionaire podcast. Join host Cameron Hemphill and industry guests in uncovering the secrets to a successful practice.
Discover how our integrated marketing automation platform can help you acquire, engage, and retain patients while building your brand and growing your practice.
Join over 1,000 aesthetic and elective wellness practices that have already unlocked their full potential with Growth99.
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All-in-one platform with customer relationship management and marketing automation.
Data-driven marketing channels to boost your practice's visibility and growth.
Strengthen client relationships with automated communications and a variety of channels.
Custom, beautiful, and conversion-focused websites for aesthetic and elective wellness practices.
Comprehensive marketing, from search engine optimization to social media management.
Unlock expert insights, dive into the latest blogs, and discover ways to supercharge practice growth.
Discover how aesthetic and elective wellness practices like yours have succeeded with Growth99.
Tune in for next level growth strategies and insights from host Cameron Hemphill and guests.
Instantly assess your practice's online reputation and uncover areas of improvement.
Reveal untapped potential in your website's search engine rankings and performance.
Access quick solutions and expert support to maximize your Growth99 experience.
Elevate your practice to new heights with the Medical Millionaire podcast. Join host Cameron Hemphill and industry guests in uncovering the secrets to a successful practice.
Streamline your practice with our powerful customer relationship management tools.
Simplify scheduling and transactions with seamless online booking and payment.
Elevate your client communication with messaging and marketing automation.
Boost your online reputation with our innovative review generator.
Streamline your practice with our powerful customer relationship management tools.
Streamline your practice with our powerful customer relationship management tools.
Streamline your practice with our powerful customer relationship management tools.
Streamline your practice with our powerful customer relationship management tools.
Streamline your practice with our powerful customer relationship management tools.
Simplify scheduling and transactions with seamless online booking and payment.
Elevate your client communication with messaging and marketing automation.
Boost your online reputation with our innovative review generator.