The beauty of online booking is that you can offer your customers the ability to book appointments day or night! You can also reach a wider audience, which means more customers. With online booking, you don’t have to worry about answering calls or picking up the phone when it rings. Your customer can book directly through your website, and they won’t be bothered with talking to someone else who isn’t available at that moment in time.
The best part about this option is that it makes life easier for everyone involved — from scheduling appointments, making payments, and even canceling them!
It’s much easier to schedule and re-schedule appointments with online booking. Your clients can see the availability of your staff and their real-time schedules and upcoming meetings.
You also save time by not having to manually create appointment cards and make phone calls to confirm whether or not someone is available at a specific time.
3. Automated Marketing
You can set up automated marketing campaigns based on specific triggers from your software. For example, if someone has their birthday coming up, you can send them a birthday promotion via email to get them excited about booking an appointment with you.
You can also set up automated email campaigns to send to patients who have birthdays, promotions, etc.
Online booking will help your medical spa collect more business in three main ways:
- It enables you to offer your clients convenience and efficiency by giving them access to the time slots that work best for them.
- It can automate marketing efforts and save time on routine tasks.
- It offers an opportunity for personalization of the customer experience.