Stuck with so many patients at your clinics? If one of your primary concerns is clinic organization, you’re in big trouble. Knowing who’s the most and least priority can be a hassle with many patients visiting your clinic. So why not avail of an online booking service?
An online booking system can save time by collecting, scheduling, and entering bookings into your plan. At Growth99, we can help you achieve better success by helping your business manage its system and your team. But you must know first how the method works!
If you’re interested to know more about online booking, continue reading this post.
What is an Online Booking System?
An online booking system enables clients to schedule appointments with you or purchase your products or services via an online platform. This scheme works with the business owner/administrator to manage and supervise the availability of their services and the bookable hours available to customers.
Any medical clinic should have an online booking system for its services. Without one, you will not only lose productivity as your front desk manually schedules all patient appointments, but you will also lose revenue from tech-savvy patients who increasingly seek the convenience of booking an online booking with their doctor or allied health professional online 24 hours a day.
Appointment systems assist people in scheduling time to see a health care expert in a clinic. The following steps illustrate a typical patient route while utilizing a clinic appointment system:
- The patient accesses the online booking page, WhatsApp chat, or text message chat, among others, and confirms their data after selecting the time, service type, and chosen branch.
- They obtain confirmation of their booking and begin receiving periodic notifications or appointment reminders with information about the time, what to bring, etc.
- Closer to the appointment, appointment notifications and reminders grow in frequency. They are informed of how to check in once on-site.
Calendar and timer for booking appointments
- They check in on the day of the booking and receive an electronic ticket that ensures their place in the virtual appointment holder’s line until they are called to be served.
- They can cancel or reschedule the reservation before the scheduled arrival time.
Why Do You Need An Online Booking System?
As the population grows, more people need medical care. The Covid19 pandemic has made this even more of a problem in recent years. With more visitors and more people walking through the door, managers, healthcare workers, and administrators have to look out for how to manage them effectively.
One of the biggest problems with the healthcare system is how to deal with people who come in without an appointment. Their size and when they arrive can’t be predicted, and neither can how many of them there will be.
Online appointment scheduling software is a tried and true way to deal with this. It allows bookings to be made, confirmed, canceled, and changed. And the benefits for both staff and patients are clear.
Appointment scheduling systems can be used for a lot of different things, like:
- Booking tests, lab visits, and vaccinations: This is how you do it.
- Having regular check-ups and consultations is a good idea.
- Filling out refill forms at pharmacies
2 Proven Tips Why Online Booking Is Essential
Online booking systems for clinics, especially plastic surgery, can be tricky if it’s your first time. That’s why we’re here to give you more reasons! Here are 2 proven tips why trusting the system could work for your business.
Patients can make appointments in advance of their visit, allowing them to manage their schedules and expectations better. They are aware of when and where to approach to be served. And, because the appointment specifies the precise time they are anticipated, they avoid standing in a winding queue.
The expected volume of footfall for the day is sent to the staff, which is made more precise by the knowledge of scheduled appointments. This way, they can plan for the patient’s arrival in advance and spend less time handling queues and booking appointments.
Customers of all types can use online booking systems. They can be accessed from the convenience of your home or while on the go using the following methods:
- Applications and websites that are accessible through the Internet
- Apps for mobile
- Message sent using text message, SMS, or WhatsApp.
- On mobile devices, laptop computers, and tablets, among others.
These diverse approaches enable secure and convenient access to reservation software. The ease of use also contributes to these means’ ability to operate 24 hours a day, seven days a week, thus doubling their operational hours.
Patients are also provided appointment alternatives based on branch/location, time, and reason for the visit – allowing for more flexible scheduling based on individual situations and schedules.
Online appointment scheduling software is available to both digital and non-digital patients and those with a range of different means and circumstances. This means that a broader range of patients can now access your services, boosting your profitability and ensuring the long-term viability of your management style.
Thanks to reservation technology, it takes less time to book and check out. In just a few steps, guests can book, pay, and sign the necessary documents while getting a confirmation in their email right away, so they don’t have to wait long.
They won’t have to wait for a “one moment, please” when they arrive, either, because your staff will be able to check them in with just a few clicks.
Finding the Right Partner
Ideally, you can set up your own online booking system for your plastic clinic surgery. But if you need professional help, there are services that you can reach — for more good deals. Our experts and team at Growth99 can integrate our online booking system seamlessly and efficiently into your website.
We are adaptable, fast to adapt to changing situations, and relentless in our pursuit of product improvement. We provide the best services that you need for your business goals. If you want to know more, our doors are always open for some talk! Call us today, and let’s discuss how to ease your clinic’s management.