Privacy Policy

Growth99 (“Growth99”) operates Growth99.com and may operate other websites. Growth99 is committed to respecting your privacy regarding any information we may collect while operating our websites and services. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

1.1. Website Visitors. Growth99 collects non-personally-identifying information typically made available by web browsers and servers, such as browser type, language preference, referring site, and the date and time of each visitor request. The purpose of collecting this information is to better understand how visitors use our websites. From time to time, Growth99 may release aggregated non-personally-identifying information, for example, by publishing a report on website usage trends.

1.2. Internet Protocol Addresses. Growth99 also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and users leaving comments on our sites. We disclose these IP addresses under the same circumstances that we use and disclose personally-identifying information, as described below, except that commenter IP addresses and email addresses are visible and disclosed to site administrators where the comment was left.

2. Gathering of Personally-Identifying Information

2.1. Certain visitors to Growth99’s websites choose to interact with us in ways that require Growth99 to gather personally-identifying information. The amount and type of information we gather depend on the nature of the interaction. For example, we ask visitors who sign up at app.growth99.com to provide a username and email address. Those who engage in transactions with Growth99 are asked to provide additional information necessary to process those transactions, including personal and financial information. Growth99 collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

3. How We Use Your Information

3.1. Service Provision. We use the information we collect to operate and maintain our websites and to provide services such as website design, CRM solutions, Marketing Automation, and Patient Acquisition. We may use this information to improve our services, personalize user experience, and communicate with you about your account or transactions.

3.2. Marketing Communications. With your consent, Growth99 may use your mobile phone number or email address to send you updates, newsletters, or promotional materials about our services. You can opt out of receiving these communications at any time.

3.3. Aggregated Statistics. Growth99 may collect statistics about the behavior of visitors to its websites. We may display this information publicly or provide it to others. However, Growth99 does not disclose personally-identifying information other than as described below.

4. Sharing of Information

4.1. Third-Party Service Providers. Growth99 discloses potentially personally-identifying and personally-identifying information only to those employees, contractors, and affiliated organizations that (i) need to know that information to process it on our behalf or to provide services available at Growth99’s websites and (ii) have agreed not to disclose it to others. Some of these third parties may be located outside of your home country; by using our websites, you consent to the transfer of such information to them.

4.2. Legal Compliance and Protection. Growth99 will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations as described above, Growth99 discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, or other governmental request or when Growth99 believes in good faith that disclosure is reasonably necessary to protect the property or rights of Growth99, third parties, or the public at large.

4.3. Business Transfers. If Growth99, or substantially all of its assets, were acquired, or in the unlikely event that Growth99 goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Growth99 may continue to use your personal information as set forth in this policy.

4.4. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes/ All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

5.1. Growth99 takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information. We use a combination of encryption, access controls, and other security measures to protect your data.

6. GDPR

6.1. Consent: We may process your personal data where you have given us clear consent for a specific purpose, such as receiving marketing communications.
6.2. Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract, such as when you sign up for our services.
6.3. Legal Obligation: We process your data to comply with legal obligations, such as tax reporting or responding to lawful requests by public authorities.
6.4. Legitimate Interests: We may process personal data for our legitimate interests, such as improving our services, managing customer relationships, or detecting fraudulent activities, provided that such interests are not overridden by your data protection rights.
6.5. Your Rights Under GDPR: As a data subject under GDPR, you have the following rights regarding your personal data:

6.5.1. Right of Access: You have the right to request access to the personal data we hold about you and obtain information on how we process it.
6.5.2. Right to Rectification: You may request the correction of inaccurate or incomplete personal data.
6.5.3. Right to Erasure (“Right to be Forgotten”): Under certain conditions, you can request the deletion of your personal data.
6.5.4. Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
6.5.5. Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller where technically feasible.
6.5.6. Right to Object: You can object to the processing of your personal data for direct marketing purposes or for reasons related to your particular situation.
6.5.7. Right Not to be Subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or significantly affects you.

6.6. Exercising Your Rights: To exercise any of your rights under GDPR, please contact us at support@growth99.com. We will respond to your request within 30 days of receipt, unless an extension is necessary due to the complexity of your request. If an extension is required, we will inform you of the reason for the delay.
6.7. Complaints: If you believe that Growth99 has not complied with data protection laws, you have the right to lodge a complaint with a supervisory authority, particularly in your country of residence, place of work, or where the alleged infringement occurred.
6.8. For further information on how Growth99 handles personal data or to make a GDPR-related request, please contact us at: Email: support@growth99.com

7. CCPA

7.1. Information we Collect: We collect the following categories of personal information from California residents, depending on how you interact with our services:

7.1.1. Identifiers: Such as your name, email address, IP address, and other contact information.
7.1.2. Commercial Information: Such as records of products or services purchased.
7.1.3. Internet or Other Electronic Network Activity: Such as browsing history, search history, and interactions with our website.
7.1.4. Geolocation Data: Such as physical location from your device when using our website.
7.1.5. Professional or Employment-Related Information: Such as job title and company name.
7.1.6. Inferences: Derived from the information you provide to create a profile or analysis.

8. Cookies and Tracking Technologies

8.1. A cookie is a string of information that a website stores on a visitor’s computer, which the visitor’s browser provides to the website each time the visitor returns. Growth99 uses cookies to help identify and track visitors, their usage of our website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Growth99’s websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

9. Data Retention

9.1. Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. The specific retention period varies depending on the nature of the data and the purpose of the processing.

10. Your Data Rights

10.1. You have the right to access, correct, or delete your personal information stored by Growth99. You can also object to the processing of your data or request data portability. To exercise these rights, please contact us using the information provided below.

11. International Data Transfers

11.1. If your data is transferred outside your country of residence, we ensure that appropriate safeguards are in place to protect your personal data, in accordance with applicable data protection laws.

12. Children’s Privacy

12.1. We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@growth99.com.

13. Controls for Do-Not-Track Features

13.1. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

14. Changes to the Privacy Policy

14.1. Although most changes are likely to be minor, Growth99 may change its Privacy Policy from time to time, and in Growth99’s sole discretion. Growth99 encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have an app.growth99.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

15. Contact Information

15.1. E-Mail: support@growth99.com
15.2. Last updated: 10/01/2024