FRONT OFFICE MANAGER
Streamline Your Client Experience and Practice Efficiency
Growth99’s complete platform and services help you efficiently manage client interactions, streamline workflows, and contribute to your practice’s growth.
Do It All, In One Powerful Platform
Top practices that use Growth99 see a notable increase in front office efficiency once utilizing the platform and suite of services.
Optimize Client Scheduling
Efficiently manage appointments. Reduce no-shows with automated reminders, easily handle rescheduling, and maximize schedules.
Enhance Client Communication
Send appointment reminders, follow-ups, and more via email, SMS, or phone. Improve satisfaction & retention with timely outreach.
Streamline Administrative Tasks
From check-in to payment processing, reduce manual data entry and minimize errors. Spend more time on providing quality care.
WORK SMARTER
With Growth99, Everything You Need Is In One Spot
Manage your entire front office from a single platform designed specifically for aesthetic and elective wellness practices.
Performance Analytics and Reporting
Track metrics such as appointment fill rates, client retention, and revenue per treatment. Use data-driven decisions to optimize your front office operations and contribute to your practice’s growth.
Seamless Appointment Scheduling
Our intelligent scheduling system optimizes your practice’s calendar. You can easily manage complex appointments, handle waitlists, and accommodate last-minute changes with just a few clicks.
Automated Patient Communication
From appointment reminders to birthday greetings, our system ensures that every client receives timely, relevant information. Consistent, personalized communication reduces no-shows and improves client retention.
TRUSTED BY PRACTICES IN ALL 50 STATES
Practices Served
Owners, providers, and staff trust Growth99
Streamline Your Front Office with Advanced Client Relationship Management (CRM) and Marketing Automation
Our CRM and marketing automation empower you to manage client relationships and automate repetitive tasks efficiently. From appointment scheduling to personalized communication campaigns, our platform helps you save time and deliver exceptional client experiences.
Seamless Client Communication
Keep your clients informed and engaged with our multi-channel communication tools. Automatically send appointment reminders, follow-up instructions, and personalized offers via email, SMS, or voice calls. Our platform ensures timely and consistent communication, improving client satisfaction and retention.
Streamlined Administrative Tasks
Simplify your daily operations with our automated workflows. From client check-in to payment processing, our platform reduces manual data entry and minimizes errors. Spend more time providing exceptional client care.
After launching our new website, our online presence improved, driving increased traffic, which helped us increase our bookings. Their expertise has been invaluable in helping us stand out in women's health.
RACHEL FIDINOCEO, MSN, ARNP, WHNP-BC, AGN-BC, DNP
Growth99 Insights
FAQ
Questions?
We have answers.
What specific features does Growth99 offer for front office management?
Growth99 provides a platform designed to streamline front office operations. These features work together to enhance efficiency, reduce manual tasks, and improve overall client experience. This includes:
- Intelligent appointment scheduling system
- Multi-channel client communication tools (email, SMS, voice)
- Automated reminder and follow-up systems
- Waiting list management
- Staff scheduling and performance tracking
How can Growth99 help reduce no-shows and last-minute cancellations?
Growth99 tackles this common challenge through several key features:
- Automated reminders
- Easy rescheduling
- Waitlist management
- Booking deposits
- No-show analytics
- And more!
How does Growth99 help improve client communication and engagement?
Growth99 enhances client communication and engagement through:
- Personalized messaging
- Multi-channel outreach
- Automated campaigns
- Two-way texting
- Feedback collection
These features help maintain consistent patient contact, improving satisfaction and retention rates.
What kind of analytics does Growth99 provide for front office performance?
Growth99 offers analytics to help you track and improve front-office performance.
- Appointment analytics: Track fill rates, cancellations, and no-shows
- Staff performance metrics: Measure individual and team productivity
- Client acquisition and retention rates
- Client satisfaction sentiment
- Marketing campaign effectiveness
How user-friendly is the Growth99 platform for front office staff?
Most staff become comfortable with basic Growth99 features within a few days of use. Our goal is to make the platform a helpful tool that simplifies daily tasks rather than adding complexity.