Cameron Hemphill hosts the “Medical Millionaire” podcast, featuring Brandon Mullen, a practice manager at Ayana Atelier. Brandon shares his journey from ICU nurse to esthetic practice manager, highlighting his role in implementing systems and processes to streamline operations. He discusses the expansion of Ayana Atelier from a single to three locations, emphasizing the importance of in-depth training and brand consistency. Brandon also mentions the launch of the “Esthetic Injector Gang” podcast with fellow nurse practitioner Brandy Greg. They stress the value of continuous learning and networking at conferences like Aesthetic Next and AmSpa.

Transcript

This is medical millionaire the podcast, helping your Med Spa increase in status, visibility and profitability. Join your host as he dispels myths, shares trends and gives you actionable steps today that will take your medical practice to the next level. Here’s your host, expert marketer and founder of growth 99 Cameron Hemphill,
hey everybody. Cameron Hemphill, here your host for medical millionaire. Hey, first off, thank you so much for taking the time to tune into the podcast. Our goal is to give incredible value and insight into the medical spa market. So if you’re an injector, you’re looking to get into the business, looking to take your practice to the next level, whether it’s one location to wherever you want to go, This podcast is 100% designed for you. And I have a great friend and guest on the podcast. Today, I want to welcome Brandon. Mullen. Brandon is a practice manager with Ayana Atelier, and we met at a conference. I started following him on social media, and I see him doing a lot of cool, interesting, great things in the space. And so I reached out, and I said, You know what, Brandon, I want to have you on the show. Brandon, welcome. Thank you so much for joining. Thanks,
Cameron, it’s it’s great to be a part of your podcast. You’re one of the first ones that I started to listen to whenever I got into quote, unquote podcasting. I think it was late in 21 after I met you at
esthetic next, yes, absolutely. And I remember you being in the audience asking questions, and I could see it, you know, like there’s some people have the ability to see someone special. I wouldn’t say that’s that’s necessarily me, but there’s people that stick out. And Brandon, I have to say, You stuck out. You asked a lot of questions. I think that you’ve seen me speak a few times, you know. And so I’m like, you know, I want to learn more about more Brandon. So I started falling on social, and I see that, man, you You’re, you’re very much diving in going to conferences and, you know, really just educating yourself in the esthetic space I want to know, like, especially for the audience. How did you get into esthetics? How long have you been into it and and how long have you been an esthetic practice manager? So
I kind of stumbled into esthetics. You know, fate. Fate brought me to Ashley Carmen and IANA, tell ya, but I got my first Botox injections whenever I was in my late 20s, while I was still a nurse working in the ICU. And I had met Ashley when we opened up a hospital in 2012 there was a big hospital system where I live in Pittsburgh, PA, they had opened up a community hospital, and they needed some experienced nurses. So we hit it off in orientation, and our eyes locked. We became friends and ran the ICU there for a little over a year and a half, and I actually tricked her into getting her first Botox appointment. I said, Hey, let’s go to brunch, by the way, just kidding. We’re going to my friend who’s a plastic surgery resident, and I’m like, we’re going to get Botox. So I tricked her then, and kind of planted the seed. And that started her interest into the esthetics field. She moved to Virginia. I went a different route, and worked for an insurance company for about five years, and then I went to become an account exec and a trainer for a clinical software for three years. So I kind of went down this very Business Route. And, you know, COVID happened, and Ashley came back into my life. She opened up her first esthetic studio, Ayana Telia in Alexandria all by herself, solo injector model in January of 21 and then the company that I was working for around that time was starting to change and shape, and it was getting sold to basically a startup. So the dynamic was very different than what I was used to, and I just the corporate America was was really not becoming on me. So three months into her journey, Ashley reaches out, and she’s like, I need someone to run my social media, do my website, help me in general life? And I was like, I have no idea how to do any of that stuff, but I’ll try and her location is in Virginia. I’m in Pittsburgh, and I’m like, I don’t know how we’re going to work this out, but we kind of did this, like probationary period, where I split my time between Pittsburgh and Virginia, and it’s worked out ever since I’ve been doing this. Now for you. God, it feels like forever, but it’s really only about two and a half years, and I just kind of hit the ground running.
Very cool, very cool. I love it. I mean, it’s interesting, I think, how all of us get into whatever industry we’re in. And I talked to a lot of people that I How did you get into medical settings, right? And a lot of people ask me that, and I think it’s there’s a lot of mutual discussion there in terms of, like, Hey, you never know where the past going to take you. And I think, you know, life is interesting where you know one door can can lead to another and lead to another, and if you keep going and keep cranking, it’s pretty interesting what you know, what the world allows us to do. So I love it, man, talk to me more about the account executive role, because that sounds and where I’m going with this is, is, you know, you know me, I talk about systems and processes and stuff like that on running to practice like a business. And I really think, you know, it’s a very important topic that’s not talked about enough. So were you selling a software service for the esthetics industry primarily?
So it was actually for insurance companies. I had fallen into this job because we were actually implementing the software at the insurance company that I was working for, and I met the vendors and worked with them pretty intimately to get this up and running. And kind of they didn’t poach me, but I approached them because at first I was just a trainer, because I was a nurse, because I used the software, I knew it very intimately. And I think they kind of saw a little bit more in me. And from the account exec role I would help to not only train, but I kind of was dual purpose. I would have the ability to go in and see how people were using it after I trained them, and I would be able to help upsell and cross sell for any additional add ons. And I’m kind of a dork, and I really liked learning the back end of the software, and that kind of helped me, you know, in hindsight, to help Ashley and Ayana with the website SEO. You know, listen to everything that you say about, you know, SEO and optimization, and, you know, I do all the things now. And it really helped to kind of allow me to be not only a practice manager, but, you know, I’m, I do everything on our website. I’ve created multiple websites for myself and others, but, you know, I kind of catch on to that stuff pretty quick. But you know, everything kind of was a foundation and added on to, you know, the the abilities and information and knowledge that I have now,
yeah, that’s, that’s interesting. I mean, it’s really cool coming from, you know, being an account executive, implementing software training on it, and obviously, like, coming at it from an end user standpoint, to really help, like, the product evolve, right? And then say, hey, you know what, moving into the medical esthetic space, and you being that, I would say Advanced Practice Manager, I’ve met a lot of practice managers over the years, obviously, but when I look at, you know what you bring to the table, and this is me observing from afar, right? Like we haven’t had a ton of interaction. But you know, when I look at you, I see, okay, you’re you’re continuously educating yourself. You I love that. You’re a nerd. By the way, I’m a massive nerd, and I think you know that talking about system, CRM, process. Hey, you know, if we hit a nerd like, is is cool, at least my wife says that, but it’s absolutely it takes that background. It says, Okay, how, yeah, how can I apply this to running a successful practice, right? And so it’s a great skill set to say, Okay, what systems are in place, and how can you tie them together to create a robust workflow? I mean, has that background enabled you to be and I would say again, like, and I think you should change this on your on your IG, I’m just gonna throw it out there. Advanced esthetic Practice Manager, advance.
Maybe I will. I’ll add that on there.
You know, I I always say, you know, whenever I first started working with Ashley. I’m like, I probably should have put some, some guardrails on, on my responsibilities, because, you know, when I first went in, you know, like I said she was a solo injector model. So the first thing that I did was, like, I love efficiency, and I love any kind of technology to help. I noticed that the phone kept ringing off the hook, and she could never answer it, because she’s literally doing someone’s lips. Unless she answers the phone with her foot, she’s not going to get that call. So she’s losing leads. She can’t engage with clients. She can’t reschedule appointments. It was just like a litany of voicemail so I used a software to route all of the calls. Is to my phone, and that’s what I do, among many other things at home, so I can engage with clients and help improve that experience. And, you know, I talked to many other practice managers. And, you know, there’s, there’s something to be said for answering the phone versus not answering the phone, but specifically with that process, you know, I think that they understand that she physically can’t do it. So, you know, they’re not used to somebody answering the phone, and we never answer the phone now, and it doesn’t hurt one bit. I know that may sound a little crazy from a lot of the med spas that you have experienced, but you know, we have other avenues to do that. And if someone does leave me a voicemail, I do call them back, but kind of went on a little tangent there, but that’s just like one thing that I saw right off the bat that I knew that I could help really streamline for her, and it’s been amazing ever since,
interesting, interesting, very cool, and that you guys also have in online booking experience? I mean, have you what type like, what software have you rolled out? I mean, I look at this because we have actually, a lot of similarities. I constantly look at businesses and I’m like, Okay, where are the holes, where the inefficiencies, and where can you apply tech to improve customer experience, and even, like in kernel management experience. And so, you know, what are some of the things that you know that you have said, Okay, I’m gonna roll this out. And, you know, I guess, what software programs were they and, you know, how has that changed the practice? So
she had started on Figaro. And Figaro like, you know, there no CRM is perfect, right? But it checks 99% of the boxes. So, you know, we’ve been able to scale that to the Now, technically, three locations that we have pretty seamlessly. There’s some manual workarounds that I’m not in love with, but the reporting could be a little bit better, but we’ve kind of optimized vagaro to meet our needs for the foreseeable future, for those locations and for all the providers to use and scheduling all The marketing emails. You know, it works pretty well. It engages clients and outreaches them for appointment reminders pretty seamlessly, and it’s HIPAA compliant. So, you know, I’ve talked to a lot of other providers, owners, practice managers in the industry, and I like to be in the know. So I will, like, if one of my friends is wants to change software and they’re doing some discovery calls, I’ll just jump on them, just for shits and giggles, because I just want to know. Because when somebody else asks me, hey, I need a software to do this, this and this, then I might have an answer. So I’ve, I don’t shy away from learning what’s out there, because the esthetics industry is constantly changing, right? And you need to be on top of the latest and greatest to keep up with it, because that’s what patients expect and deserve, and that’s what you know the evolving business owner is is looking for as well. So I like to try to just upskill myself by going to conferences, talking to people like you, always learning and talking to other people at the conferences as well.
Yeah, yeah, I agree. I mean, there’s a lot of back in the industry, I think, like there’s a lot of fragmentation out there when it comes to, like, CRM Online, booking website. You know, when it comes to EMR systems, when the consent forms, you know, patient retention, emails, texts, like, there’s, there’s so much to do when it comes to running the practice. And I think a lot of times, like, you know, you have the, let’s call it the owner the practice, or let’s call it the main objective, the practice. And maybe they’re very well known on social or they’re very well known, you know, when it comes to like, the face of the practice, right? But really, you know, when I look at a very efficient practice, it has three like, key factors, an incredible practice manager that understands tech and processes, right? And you said it, well, you said, Okay, vagaro, like is worked great for you guys. And maybe there’s workarounds, but there’s, like, every technology like component that I’ve seen this space, there is always a workaround. There may be one product that has a great feature, and if you ditch that product, you’re gonna lose a feature you love to go, you know, get another feature you love over on the other side, right? And so there’s always this give and take. And I think you have to get creative in the sense of, like, Hey, here’s what the features are, here’s what we implement, here’s our workflow. And then, you know, to not be close minded and say, okay, like, what else is out there? The industry is moving fast, but, you know, really. Having the ability to have a wonderful manager, understands how to run the practice like a business, understands tech, understands workflow and then how to scale. So did I hear you? Right? You guys are your three locations now. Yes,
we are. So one thing that I love about Ashley and her brand experience with Ana talie Is that money is not the number one motivator. She wanted to cultivate her own experience based off of some non favorable ones that she’s had in the industry, and that has led her to being consistently booked out three months. Ever since I started, she is booked solid to get a new patient appointment. We’re always four months in advance. Now we have a wait list that’s anywhere between 20 and 80 patients. But she goes off of instinct and is is not driven by money. And sometimes, you know, I look at her and I’m like, and she’ll say this herself. She’s like, I’m a terrible business woman. I’m like, yeah, right now in this moment, you are like, I try to save her more money than she does. But you know that’s that’s my job too, is to challenge and to not always agree. So you know, when she expanded the to the second location, so we have a solo injector model that she duplicated, and that’s in Middleburg, Virginia. The vibe is very much the same, but like the brand standards are there. We have the beautiful floral wall. We have the same logo, same color scheme, same exact products and pricing. So it makes it very easy. Our memberships you can use synonymously at either location, and she did a three month residency with her injector to make sure that she understood what our VIP membership is, that she approved of her techniques. She did extensive training, and that’s how Ashley and Angela, who is the injector in Middleburg, met very organically. It wasn’t like a job snob posting like thing. Everything happens for a reason, so you know, and with our third expansion, we dove into wellness with medical weight loss IVs and boosters. It’s technically in the same physical location, just on the second floor, when she was fortunate and able to buy the building that we’re currently in in Alexandria. So that expansion just occurred this past June, and it’s doing great. And we have another nurse practitioner who runs that Evelyn.
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Awesome, awesome. Congratulations. It’s it’s it’s cool to see. You know, practice go from single location, multi location, acquiring the real estate. You know, having great culture, great process, great tools. You know, it’s, it’s, it’s how you scale. So here’s a, here’s a question I get all the time is, I see a ton of very successful brick and mortar like single locations, right? And they try to go from one to two. And a lot of times it just works flawlessly. It’s worked great for you guys, obviously, but they struggle going from one to two, because now you have, you know, multiple locations, you have different culture, you have different environment, maybe different tools. Like, how did you guys, I think the audience would love this, like, make that. I mean, I know it wasn’t just like an easy thing to roll out a second location, but what would you say was the challenges and how did you make it become a success? So
I think the number one thing that you need to consider, and I know you, you’ve always say this too, is understanding your why. So what? Why are we expanding? And number one, it was not to make a million dollars, really. Um Angela came first the opportunity to find someone that Ashley can trust, basically running a second location on her own, because we’re not out there that much, to find that person that you can inherently trust, that you can evaluate their skill and know that they are going to like any patient is going to have the same brand experience in Alexandria or Middleburg is crucial. And once we had Angela mentally secured, then we physically had to find space. And it was not easy in Middleburg. It’s a very adorable, quaint, small community, but we had to go through a couple different locations before we found that just right one. And then we had to do a minor build out, of course, that always takes longer than than you want it but, and really it’s it was just taking time. I think, in hindsight, the best thing that we did was have her do the three month residency in Alexandria, where she was just side by side listening to Ashley. And now, like when I hear them both consult, it’s like the same person, so the language that’s coming out of their mouth is the same, the education is the same, and it’s all quality. And I think that the one opportunity that I would and we’re still looking into now, is marketing a little bit differently, because we were very used to very little marketing. Ashley came to Ayana with a following. Angela didn’t have as great of a following, but we need to really target different areas of Middleburg. So I think doing a little bit more market research into the best ways to get our information out there to neighboring communities as well, not only the lovely residents of Middleburg, but trying to get out to some other developments is one thing that if we do expand again, I would definitely spend more time doing that research ahead of time.
Got it. Got it. I love it. So really, you know what I hear from that is in depth training, right? So when you say residency, I mean, she basically cloned herself, yeah, right,
yeah. And if you look at them, they look oddly similar, too,
yeah, it’s true. Okay, no, I like that, because I think that, you know, especially on the clinical side, there is so much training you can do, right, new techniques, like, I mean, it is just endless. And, I mean, it’s so far over my head. I do not come from a nursing background. I do not come from a clinical background at all. I come from a tech background. And so, you know, a lot of that stuff’s over my head. And I think we we focus, or at least, okay, from an outsider looking in, I see a lot of focus on the clinical side, which is extremely important. Definitely don’t want to downplay that. But I think also like when it comes to like, here’s how the brand is supposed to be recognized. Here’s exactly what the treatments are, the specials, the VIP offerings that we do like, here’s the software we use, here’s the systems we use. You know, like that is very, very much important to make sure that, you know, you can open up this, this second location and and have success, right? So I love that. I think a lot of like you, I like the word residency. Obviously, that’s, that’s a number in the clinical side, but really creating that residency with training to say, Okay, if we’re going to do it, I want it to be perfect. And so, awesome job. That’s that’s really exciting to hear. And so for the audience, you guys hear it, you know, like, invest in the training. So if you’re looking to go from one location to location three locations, like, things can get out of control pretty quick. And the last thing you want to do is say, You know what, we’re going to open up a second location, because, right? And really not understanding why, and then making sure you execute. And it doesn’t have to be fast, right? It can be take your time, do it correctly, know why you’re doing it, and then execute so awesome job. Yep,
100% it’s, it’s people first, especially now in this industry, because people were hungry, people were thirsty, and, I mean, in any, I think in any job, you know, people show up on that, and that’s the best they’re ever going to look, right? So I think you need to take that time and invest in their training and have them side by side to make sure that they’re going to be consistent over an extended period of time.
Yeah, absolutely. And I completely agree, completely agree. And so, all right, I want to pivot just for a second, because I. To, you know, I know that you guys, you have recently launched
a podcast. Yes, yes, we have.
So, yeah, talk to me about it. So it’s called the esthetic injector gang, right?
It’s the esthetics injector gang podcast. I had to get the s on there because the other LLC was taken. So I don’t like the s, but, you know, it is what it is. So brandy. Greg is another nurse practitioner and business owner, and she has a practice in Delaware. And we were at a training in Baltimore. She was a faculty for a cadaver lab for for MERS. And one night at dinner, she’s like, You know what? We should start a podcast. We are someone’s going to want to listen to us in our BS and our crazy lives. And I’m like, Yeah, that’s a good idea. So I started this shared note in my phone, and one thing led to another, and after about three months, we finally got it off the ground with a couple episodes recorded. But it’s not it’s it’s supposed to be fun. It’s more enlightening for people that are new to esthetics or looking to get into it or the experience injector. But just to talk about some of the the crazy adventures that we have, and we’re really like the coolest, non threatening gang in the world. We we love to go to conferences together. We always laugh, because now there’s eight of us, so now we make fun of ourselves and say we can’t have any more members, because we can’t. If we can’t all fit in one Tahoe and travel together, then we we can’t roll so unless we get a Mercedes Sprinter van. But we were actually all of us met at Shelby Miller’s place in Utah. We did a training at rumah in the fall of 22 and that’s when a lot of the crew kind of met, and some for the first time. So if you tune into the podcast, you can hear all the details about that. But you know, ever since, really, that was a pivotal trip for us, when we learned from Shelby did a one day training, and we were actually in her old space. So I you probably have seen her new space. I can’t wait to see her new space. But, yeah, that really was the pivotal trip that started the gang. So we thought, You know what, we’re not getting any calls from Andy Cohen to start the real injectors of the DMV area or anything. So we’ll just do our own podcast until Andy gets smart enough to give us a call.
Awesome, awesome. I love it. So you guys came out to Utah. I remember that you you actually reached out to me and you said, you know where, hey, we’re going to Utah. Where should we stay? So talk to me, yeah, talk to me about the visit. Was it, did you just, did you love it? Was it everything that you thought it was? Or did you thought, get you my surprise. So
Utah was a lot more beautiful than I thought it was going to be. I don’t know what I thought it was going to be. There’s only one of us from the gang that actually her practice is in Washington State, and that is Ashley strawther. She has LCV beauty, but she was laughing at us because we because we were all like, we come from, like, the cement jungle, Concrete Jungle, right? So we’re like, oh, look at the snow capped mountains. This is so pretty. She’s like, have you guys never seen mountains before? Like, not like this, like, just driving around. It was gorgeous. But we had a beautiful Airbnb with a hot tub, and it was a great three days. I would definitely go back.
Awesome. Very cool. Yeah, born and raised in Utah. Absolutely love it. It’s got a lot to offer. I think, like the outside looking in, it’s like, well, Utah is, you know, what should I expect? What should I not expect? And so it’s grown a lot, great population. And, man, it’s, it’s definitely got a ton going on when it comes to esthetics. It’s got me by surprise. Yeah, I
honestly didn’t, I don’t know why. I didn’t think it was like that densely populated. But, you know, after talking to Shelby and some other of the injectors, I didn’t realize, like, how how popular it is too. And I guess my mind is always stuck in the bubble of of the DMV, which is the DC, Maryland, Virginia area. But, you know, they’re not popping up as as densely as other areas I think, yeah, yeah. Not like, right,
yeah. There’s, like, when you drive down, I have 15, that’s like the main highway you guys drove down when you land in in Salt Lake International, you drive to Lehigh, where her practice is, you know, like, there’s a lot of Mormons in Utah, right? But like, if you actually look at billboards, Billboard count exceeds Mormon count when it comes to. Next boss,
okay, yeah, it’s kind
of funny. So we kind of joke to some of my friends and family about that, but
no, Utah is cool, and where she is in Lehigh, you know, it’s surrounded, it’s like it’s the silicon slope. So there’s tons of tech companies around there, you know, very affluent, super cool area. Well, that’s awesome. I remember you guys coming. I’m glad you guys had the opportunity to visit Utah. And so, you know, it’s interesting, like, I’ve had trips like that that have changed my life, you know. And where your podcast goes is going to open up another door. It’s, you know, I always call it, attach yourself to the existing. So you go from, you know, town executive to being a, you know, Advanced Practice Manager, podcast consultant, going to all these other events, you know, like, sky’s the limit, and that’s what I want the audience to know is, is you never know where it’s going to take. You never know what game you’re going to meet and what cool things are going to come out of it, and all like really depends on, you know, who you surround yourself with. So congrats. That’s awesome, man. So I will definitely tune into your podcast, and for the audience, make sure you guys go check it out. I’m sure what it’s on Spotify, iTunes. Where can I find it? Yep,
it’s on Spotify. It’s on Apple. Podcast. Once I have a free second, I’ll get a YouTube channel up. We’ve been doing audio only right now because we can’t get ourselves put together enough to do video. But it’s, it’s pretty hilarious too, because we’re all usually a mess of like, three different beverages around us.
Nice. That’s all I need to do this podcast. I need to get some more beverages gone.
Yeah. All I have is this huge Stanley, but usually I have a coffee too, but it’s too late in the day now, yeah,
yes. Like, sometimes my day starts so early, you know that I’m an early riser, like, I have beat the sun. That’s what you always say.
That’s right, beat the sun up. That’s right. It’s like I did take
copious notes that first year at esthetic Next, I will say that one thing I just want to mention about the conference is I really think that you you get what you put into it, right? I remember that the first year, and like you said, circling back to my experience, like I took copious notes, you know, I wanted to share them with others, but you know, going to that was really my first kind of spearhead into like, kind of continuing education, right? Because, as a nurse and a critical care nurse, like, I always wanted to belong to an organization, so going to conferences, and then that turned into am spa. And then, you know, for am spa, I just kind of put out, like an abstract to talk about, like my experience as a practice manager, because a lot of people don’t understand the need or the function of a practice manager, and it can vary greatly depending on the business model. But I put an abstract out there, and then they asked me to talk at the Med Spa show this past year, and then that turned into fostering relationships, because I will be I’m an introverted extrovert, but, like, I will be annoying to the right people that I need to be. And if Kathy Christiansen is listening to this, you know, I was banging on her door. I was like, Hey, do you need somebody for a an am spa business boot camp? Because I went to a boot camp too, and, you know, I fell in love with that format and the people that I met there. So, you know, she had an opening in Atlanta. So, you know, I did a couple talks about doing a proper consultation and scaling smartly. And, you know, I feel really good about it because of the experience that I’ve had with Ashley and Ayana. But you know, this is a long winded version of saying, you know, the conferences are fun. You know, you can dress up and go to the things that you really need to engage. You need to listen. You need to plan out your agenda. I mean, we I highlight it and do all kinds of OCD things and kind of map it out for the other providers that I go with so that we can make sure that we’re not all listening to the same thing, and we can share our knowledge and experience afterwards. We usually debrief. So you know, you need to put yourself out there. You need to talk to people, talk to great people like you, you know, and you get what you put into that experience.
It’s so true, so true.
I think, you know, we have esthetic next coming up. I told you before we started, you know, this this interview, like it’s, it’s, it’s one of my favorite conferences. I really enjoy that conference. It’s a new venue this year. I’m excited to see that. Always love the am spa conferences. And I think, like for the audience, to a lot of times, people can go into the conference with the wrong mindset, right and so, you know, dress up beautiful clothes, cocktail parties. I get it. It’s fun. Definitely a good time to mingle and network. But you know, if you go in with the right mindset and say, You know what, like, why am. I going to this again. Why topic? But what am I looking to get out? Why am I here? Right, right? So if you can dive in early, you know, and really, like, it’s going to be a fire hose, but definitely go to the workshops like, you know, go visit the exhibitors, because they have a lot to offer. Just really like take it as a mini weekend of university to get out of the practice and say, okay, like, Where can I focus on, whether it’s tech, tools, technique, networking, whatever it is, because it is very interesting how much networking and these events mean for everybody’s success. So they’re a lot of work, right? Like you got to travel there. They can be expensive, especially if the whole team’s going down. But every time I come out of one, every time I’m so grateful that I went to it, and I always learn something, and always meet someone cool that teaches me something I love.
Yep, 100% it’s it’s amazing. And people like Tiffany Hall, who put this stuff together, I can only imagine it’s a full time job, but you know, and she’s been grateful enough to give me the opportunity to speak, actually, twice this year. So I have a talk on
Friday
about scaling, and then on Saturday, for one of the workshops, there’s going to be a great new business boot camp that Ashley and I are both kind of collaborating on. So we’ll talk about practice management. We’ll talk about scaling smartly, and Lord knows what else I love it.
Well, okay, I owe you a solid when, because I will be there, I’ll be at a second next you’ll be there, excited to see you, and I will definitely make it a point to to come and listen to you guys talk and speak, because you know, anything that I can learn from you guys, you know, is always an opportunity, and so I’ll make sure to, you know, to come in and sit down and listen and learn everything I can from you guys. Absolutely. Yeah, it’s going to be a great time. Can I well, I know you guys are super busy, and I know that the phone is probably ringing, but it’s
I’ve learned from my own podcasting producing, that everything is on, do not disturb and charge so they’ll live, they’ll live without me for 30 minutes, or however long we’ve been chatting.
Yeah, you’re good, and I appreciate you joining in. And definitely want to meet actually. You know when you guys are in Dallas, so looking forward to the opportunity. So okay, so if people want to learn more about you, connect with you, network with you. What’s what’s the best way for them to connect? Is it Instagram? Is it where is the best place?
I’d say go on Instagram. I’m the underscore esthetic consultant. And esthetic consultant is one word there. You’ll find my link tree to the podcast. I’m going to be launching another website soon to help practice managers kind of unite a little bit the advanced or, I’m sorry, esthetic Practice Manager group. I’m gonna have to start writing these on sticky notes because I’m starting to get titles too closely together, but there’s the there’s going to be a link for that. There’s going to be the esthetics injector gang podcast. Everything IANA is on there, my email, my blood type, my Sosh, all of it. No, all the things are on that link tree. So yeah, get me on Instagram.
Awesome. You guys. Yeah. So Brandon, thank you so much for joining. There you have it. Guys, make sure to go connect with Brandon. He’s got a lot to offer, a lot to share. I know that he’s going to be doing a lot of cool things in the future. I’m looking forward to seeing esthetic next. If you guys are going to esthetic Next, make sure to go check him out in the business workshops. Connect with them. Go to esthetic next com, and you’ll be able to see exactly like date time on when he’s speaking and presenting, especially if you’re a practice manager, right? So practice managers could learn so much. And if you own a medical esthetics practice
and maybe you don’t have the best
manager, maybe you don’t have a manager.
You know, this is a good time to really dive in and and take a look and see how brand has been able to do it for just successful practice. So Brandon, so much. Thank you so much, Matt. I will let you go, and everybody else out there, I’ll be injecting thanks.